Neural Advertising: The Sounds We Can't ResistBy Jeffrey Kluger Monday, Mar. 01, 2010 <<< I have no idea why this says a future date ? ?If you're like most people, you're way too smart for advertising.
You flip right past newspaper ads, never click on ads online and leave the room during TV commercials.
That, at least, is what we tell ourselves. But what we tell ourselves is hooey.
Advertising works, which is why, even in hard economic times, Madison Avenue is a $34 billion a year business.
And if Martin Lindstrom--author of the best seller Buyology and a marketing consultant for
FORTUNE 500 companies, including PepsiCo and Disney--is correct,
trying to tune this stuff out is about to get a whole lot harder.
Lindstrom is a practitioner of neuromarketing research, in which consumers are exposed to ads
while hooked up to machines that monitor brain activity, pupil dilation, sweat responses and flickers
in facial muscles, all of which are markers of emotion. According to his studies, 83% of all forms of
advertising principally engage only one of our senses: sight.
Hearing, however, can be just as powerful, though advertisers have taken only limited advantage of it.
To figure out what most appeals to our ear, Lindstrom wired up his volunteers,
then played them recordings of dozens of familiar sounds, from McDonald's ubiquitous
"I'm Lovin' It" jingle to birds chirping and cigarettes being lit.
The sound that blew the doors off all the rest--in terms of interest and positive feelings--
was a
baby giggling.
The other high-ranking sounds were less primal but still powerful.
The
hum of a vibrating cell phone was Lindstrom's second-place finisher.
Others that followed were:
an ATM dispensing cash,
a steak sizzling on a grill and a
soda being popped and poured.
If history is any indication, marketers will keep getting more manipulative,
and the storm of commercial noise will become more focused.
Even then, there may be hope: Lindstrom's testing shows that people respond to
a sound better when it's subtler.
If nothing else, smart marketers may at least keep the volume low.
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